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What Parents Need to Know in the Case of a Bus Strike

01.14.2013 |  There is a chance of a system wide bus strike that could impact your children's transportation services in New York City in the very near future. We want to make sure that all families, including families of students receiving preschool and school-aged special education services, have the information needed in the event of a strike. We want you to know your options.

The DOE sent a communication from the Chancellor home to families on January 4 detailing the protocols that will go into effect for the duration of the strike, including the use of MetroCards and reimbursement for actual transportation costs. To see that letter in multiple languages, visit the DOE’s website. Yesterday, the Chancellor announced additional measures the City will take in the event of a strike. View that announcement here.

We recognize that for some of you these protocols may not be enough. If you can’t wait for reimbursement or your child needs accessible transportation services, feel free to call the AFC Helpline at (866) 427-6033 for more information.

To get updates as the threat of the strike progresses, we urge you to return to the DOE's website frequently at or call 311.